POLICY: CREDIT CARD HANDLING - SQUARE

Effective immediately & for the protection of customer credit card transactions.

  1. All credit card sales require an ID for validation.  Ex. Driver’s License, Passport, other Valid Photo ID.
  2. Credit Card Transactions for $100 or more REQUIRE a Receipt to be printed out after the transaction, and on the back of the receipt please write the Driver’s License, and have the person sign the back, under the Driver’s License.  The signature MUST MATCH the Driver’s License.
  3. KEYED Transactions are NO LONGER ACCEPTED!
  4. CASH is the alternative to anyone not accepting any of the above.
  5. INVOICES sent out will only be allowed if customer brings credit card used with valid ID to verify.  Each Invoice will have this also stated on the bottom of the Invoice.

POLICY: RENTAL EQUIPMENT LOSS PREVENTION - SIGNUPS

Effective immediately. 

  1. Valid ID required with the Rental of Equipment. Driver’s License, Passport or Credit Card with Photo ID for renting out equipment by one person, or for a group of people.
  2. Stamp person on hand that acts as a reminder for person to pick up ID after the Return of Equipment.
  3. On Signup Sheet, type in FULL NAME and TELEPHONE NUMBER for anyone leaving an ID after the Name.
  4. For the ROTOR Hoppers which are a HIGH THEFT ITEM, each one of them will be Numbered for tracking on Signup sheet, MUST ALSO GET WORKING SMARTPHONE as COLLATERAL, along with Driver’s License.
  5. AT THE END OF THE DAY, must go through all signup sheets and any ID not handed back along with items NOT checked back in, are suspect for theft.  Call customer for missing ID and items, and also me or Tommy. Add Sticky Note to ID, for any missing items, Date & Time, PC No., and Telephone No.